We offer FREE SHIPPING to all customers within Australia.
Our average turnaround time for receiving and item is 3- 5 days from order. Sometimes quicker and occasionally a little longer depending on where in Australia you are situated.
Our warehouse is based in Melbourne. WA customers wait times are expected to be slightly longer.
- Please send a return/exchange request to firstname.lastname@example.org
- Please clearly state the reason for your reuturn/exchange request.
- We will contact you to discuss the issue and then proceed with the most efficient return/exchange process.
- An exchange fee of $20 will be incurred for this process to cover a second round of shipping costs.
Icon Bags C/O Rosbert Int Pty Ltd
209 Grange Road